Originally Posted by
flyinfroggie
With 10 minutes to spare, I was able to get yesterday's upgrade list. I do see that someone *was* 'upgraded' on the website.
Upgrade Standby List:
Capacity: 12 | Booked: Full | Checked In: Full
Customers Upgraded to First Class: No Upgrade Standby Customers
NAME SEAT
AHL, K. 1B
CLA, L. 3F
FOR, J. 2F
GIL, C. 3B
SMI, B. 2B
SMI, L. 2A
Originally Posted by
channa
This is textbook shenanigans.
The upgrade was probably a battlefield upgrade, processed in the system just before door close, and never delivered to the customer.
This way the computer shows all seats were filled, and the agent did their job. Textbook.
Ok, a question to you seasoned/senior(?) FTers. Is this something we should report to CO Insider for further investigation, or do we just letting sleeping dogs lie? I know neither of these instances effected the OP directly (me or flyinfroggie), but it does effect all of us if the GA/FAs don't do their job properly. I also don't know if we should be running to CO Insider every time we see irregularities. Thoughts?