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Old Jun 2, 2009 | 9:42 am
  #5  
tokyolyon
 
Join Date: Mar 2009
Location: Tokyo
Programs: Qatar Airways Gold, Singapore air Kris flyer,Emirates Silver, Etihad Gold
Posts: 359
Originally Posted by dmunz
First, ground service in the main terminal at Doha is abysmal.

I was booted off a flight to LHR and rescheduled for the next day’s Manchester flight while I sat in the lounge. (The only thing I can figure is that I had the lounge agent change my seat and that somehow turned me into a no-show.) I was not told and had to hotfoot it back to the transfer desk. Fortunately, there was no line and I was able to get back onto the flight to connect to my final leg home to Houston.

Having said that 45 minutes should never be a legal connection in Doha and anyone who connects through there should look for a better option. Even if they let you book it, it is a recipe for disaster.

FWIW
DLM



The problem is that I will be flying with them from London back to Tokyo on July 17th. With a very possible delay from London this means that I will face the same situation which I won’t accept anymore.
One thing else I wanted to point out to, is their in-flight entertainment. On the way to London from Doha on May 20th the system was not working. We were in an A340-600 which is relatively a new aircraft. The flight purser came to the back side of the plane( my seat was the last one) and was shouting and saying to other cabin crew that the aircraft is awful, no in-flight entertainment and first class seats didn’t work. On the way back from Doha to Osaka we had no in-flight entertainment too due to some problems. The aircraft was so old and ugly with fixed remote controls. We didn’t need them anyway.
I used to fly with them from Osaka to Tunis or Dubai mainly so didn’t really notice the differences in service. The Doha London service is a 5 star service but that’s not true to all their destinations. Why is that? Why they differentiate in service? Really so strange.
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