FlyerTalk Forums - View Single Post - DL "Best-in-class" goal unattainable without radical new corporate philosophy
Old Jun 1, 2009 | 9:55 pm
  #28  
DLSAN
 
Join Date: Jan 2009
Location: SAN
Posts: 107
Originally Posted by redtailshark

I ask, why is the DL customer experience the worst of all major western airlines?

But, apart from BA, DL are the worst.
No one is forcing you to fly Delta, so stop! A bunch of BS and .....ing about an airline you apparently don’t like, so go fly on what you are suggesting are far superior airlines…
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