Originally Posted by
MikeMpls
That sounds like a holistic approach to a best-in-class implementation of one amaaaaazzzzzing (computer) program. They are meeting expectations.
Is there a problem?
The very sad thing? That Delta doesn't have a clue there really is a problem, either with their websites or with the unsatisfied platinums.
Has anyone noticed how many DL PM's are posting complaints and frustrations with DL? That rarely happened before the merger. It is a very sad time for this airline.