Originally Posted by
TSORon
Consistency cannot exist in an environment like what the TSA is forced to work in, not at the levels that the people here want. Whining for the sake of wining is not going to get it, and no amount of training is going to eliminate the issues completely, which is what the posters here want. I also have worked in a large corporate environment, and I know this to be a fact. Otherwise there would be no need for Quality Control employee’s.
Quality control experts know that if you can't manage a process unless you can measure and control it consistently. Measuring detection performance on a 1-in-a-billion terrorist occurrence is a very hard problem that TSA avoids by focusing on
irrelevant items that TSA can measure.
When you pretend you have control over an out of control process, you get exactly the sort of mistakes that TSA makes. TSA's security theater (e.g., the 0.01% BDO alert rate) is not going to get control of what TSA pretends it controls.
If TSA was absolutely perfect in its myopic mission, and kept the many (fantasy) Claymore-vested terrorists from going through its checkpoints, the best we'd get is not deterrence, but simple diversion to a softer target, like the checkpoint line. That's what real terrorists do.
Why we are not seeing it happen here is because the "difference" you are making isn't big enough to matter--There aren't enough serious terrorists to make TSA's marginal improvements on pre-TSA security procedures worthwhile.