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Old May 30, 2009 | 8:18 am
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MiamiPrep
20 Years on Site
 
Join Date: May 2000
Location: Miami 7-Million Miler EXP
Posts: 829
Qantas Loses J-Class Luggage Twice

Completed my latest RTW in CAI, starting another DONE04 there last month. (Both 20-segment paper tickets).
QF very disappointing. 4/21/09 I flew QF AKL-SYD-ADL-PER. No luggage upon arrival in PER, and I was just overnighting there before flying to Europe. My luggage was available at the aiport the following morning 4/22/09, and I was able to change clothes in the bathroom before rechecking for PER-MEL-LHR-CAI.
Upon arrival in CAI, my luggage was again lost. You can imagine all the travel with limited clothing options & toiletries. Fortunately, I had packed a change of underwear & T-shirt in my carry-on. Ran around CAI my only full day there in the same clothes I had been in for > 30-hours. Luggage delivered to my hotel room at 1-am, just a few hours before my wake-up call for trip to CAI airport for my new RTW.
All segments were QF except the final LHR-CAI on BA.
I have filed complaint with QF & BA via email, but heard nothing yet except automated response. Ah, the annoyances sometimes.
Do you think QF/BA will offer some "bone"??? Miles or something?
As an aside, QF miles had not appeared on my AA statement after 30 days, & so I had to email mileage request forms; the miles appeared very quickly in my account after filing the request.

Last edited by MiamiPrep; May 30, 2009 at 8:21 am Reason: addition
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