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Old May 29, 2009 | 10:27 pm
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itsaboutthejourney
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Delta (with AF) launches new luxury lounge at LHR

LONDON – If you’re traveling from London’s Heathrow Airport aboard Delta Air Lines or one of its SkyTeam partners, you’ll soon be able to take advantage of a futuristic and luxurious new lounge that looks like something out of “The Jetsons.”

Delta Air Lines and the Air France KLM group unveiled the two-level minimalist styled lounge — its first ever co-branded alliance lounge — on Friday , nearly a week before its official opening Thursday.

....the premium lounge will provide a respite for all international first- and business class passengers, as well as SkyTeam Elite Plus passengers, traveling through Heathrow’s Terminal 4.

....“But it would be difficult to place them as a leader in service or innovation when compared to Singapore, Emirates, Virgin, or even British Airways, who pioneered the lay-flat bed in business class, and dramatically improved their lounges at both Terminal 4 and now Terminal 5 some time ago,” Ernest Arvai, president of the Arvai Group, a consulting firm to the airline industry based in Windham, N.H.,. “SkyTeam is playing catch-up and, while moving closer, is still not the leader in business class innovation or perceived value.”
Nice to see SkyTeam catching up!

Full article here

Last edited by itsaboutthejourney; May 29, 2009 at 10:30 pm Reason: catch up quote added
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