Droneklax, I agree with your assessment. I stopped staying there because of the problems you describe. Since you are there already, a few things to know:

- You can get a newspaper sent to your room if you raise enough of a fit.
- Free newspapers are available in the Executive Lounge.
- You can check-in & check-out at the Executive Lounge. The people there have more ability to upgrade rooms and set up other amenities -- although they are relunctant to do that on an award stay.

The climate control system sucks there. When I stayed there I requested 5 blankets when I checked in because there was no clue if the room would be a sauna or not.


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On the road,
In the air,
I enjoy travel
From here to there.