Originally Posted by
Brendan
I just booked 2 award tickets for my friends from Montreal to visit me in July.
For 1, I used US miles & was charged US$47 taxes + $25 Award Processing Fee
. With an open-jaw, I could not book online, but I think the CSR forgot ^ the $30 Phone Booking Fee
.
For the other friend I used AC miles & was quoted US$122 in taxes & fuel. Because I started the res online, I avoided ^ the C$30 Phone Booking Fee
. 2 hours later I get the itin by e-mail & corrected total is US$104, which includes US$32.20 "US" tax which does not apply because YUL is in the Buffer Zone! Also I was charged US$4.50 for XF PHL, from which award tickets are exempt.
What's the best way to get my US$36.70 refund?
Also, how can we get Aeroplan to stop charging these inapplicable taxes?
Good luck. The 'US' tax you are referring to is a legitimate tax. While YUL is exempt from the domestic US tax (also using the same 'US' tax code) this is the US arrival/departure tax, which must be paid from any Canadian airport. As for the XF tax, according to the rules in my GDS, XF is only exempt when on an industry (employee/travel agent) ticket and again, must be paid.