A colleague and I were booked into the Doubletree Club Greenway Plaza in Houston this week. Guaranteed late arrival. When we rolled in at 200a (late plane) the house was full and we were "walked" to a shabby Shoney's Inn & Suites six miles further out of town.

The staff handled us very badly, but that's another story. What I'd like to know is, have you ever been in this situation and still received credit on request for HHonors points, stay/nights count, and FF miles?