Originally Posted by
BlissWorld
That's very interesting!
but isn't cool corner room just a room? Btw, they also have fantastic flats, which are different than fantastic suites...as well as cool corner flats
The hotel charges more for Spectacular Flats than cool corner room, studio suite or fantastic suites
So, the only rooms eligible for Platinum upgrades are: Spectacular room, fabulous room, Mega room and Spectacular flats?
Cool corner room, studio suite, and fantastic suite are all out of the running?
There are many different kinds of suites and flats at this property. A Flats room description reads as a "one-bedroom condominium". The Spectacular Flat is on the SPG5SU rate plan for this property, so that makes it the standard suite for complimentary Platinum upgrades. All other suites and flats,
regardless of their price point, are off limits except at the generosity of the resort.
I would expect that any other "room" is also up for grabs as a complimentary upgrade.
Let's look at how you put your question together and I think you'll see where I may have gotten the idea that we were talking about suites, not rooms, which are not standard suites:
There's been no report of the hotel upgrading Platinums to cool corner nor their fantastic suite...
I took your "Cool Corner" in this sentence as a "suite" because there was no word "room" to differentiate it from the Fantastic Suite you placed at the end of the sentence.
So, my apologies for any misunderstanding, but I hope that helps to clear up any confusion.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]