Originally Posted by
LTN Phobia
I would urge WPs and WPs-to-be who do not like this change to write to Qantas to protest this change.
I sent feedback a few days ago. No response from QF other than the standard reply but then again I did not expect anyone to call me.
Originally Posted by
LTN Phobia
Perhaps, there's a 0.1% chance that they will realise that this may be a short-term thinking that could lose their loyal customer base.
I book the cheapest airfares most times but I am not going to be very happy if I cannot get my usual complimentary exit row pre-allocated. I am not even interested in the suggestion made by some people that they would be happy to pay the charge as long as QF acknowledged some sort of pecking order for exit rows.
Pre-allocating exit rows was a benefit, although unwritten, of being Platinum and if QF are taking this away then there is no point in me flying with QF and sitting behind Golds and Silvers who have booked their trip months in advance. I may as well end up flying with whatever full service carrier is offering the cheapest airfare.
QF appears to be slowly bleeding away the Platinum benefits which in my opinion is not a wise move in this economic climate. They should be offering more benefits to Platinums not taking them away....