Checked in, asked about upgrade, no go.

An hour later, I get a call... "We had a cancellation and can upgrade you if you'd like. Should we send someone up with a key?"

HECK YEAH.

I must write a very nice letter on behalf of the two good guys working there.

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"I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own."