Super interview...learned a great deal.

One piece of feedback...as a paying passenger, I absolutely applaud CO for how they manage the F/BF cabin. I for one, on a long haul flight, don't want to buy a ticket on a long haul flight and wonder, "will I make the upgrade or not?"

Having sane prices for that cabin makes it make sense to purchase the product...and therefore alleviate that stress point.

Good stuff.