FlyerTalk Forums - View Single Post - WHY does on line booking cost more when I put my Diamond number in??
Old Dec 4, 2001 | 1:43 pm
  #11  
BL1KITW
 
Join Date: Apr 2001
Location: Reno, Nevada
Programs: AA EXP, UA 2MM, SPG Platinum, Hilton Diamond
Posts: 494
I've had this happen many times with the Hilton site if I use the "Back" button on the browser to change any search criterion. The second time around, it won't give you anything but "standard" and "corporate" rates. If you start the process all over again, by clicking on "new reservation" and re-inputting all of your information, it gives you the lower rates, with or without your Diamond HHonors number. Why can't Hilton fix this "Back" button problem? They must be using www.ual.com programmers.

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