FlyerTalk Forums - View Single Post - Sheraton Towers Singapore [Master Thread]
Old May 27, 2009 | 12:52 pm
  #95  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by atakam
...It is not Sheraton standard and I hope a Lurker can address this issue...
Hi. My apologies for any disappointment you may have experienced here; however, outside of the hotel fixing this on their own, these issues are addressed by you contacting Corporate Customer Service and filing a formal complaint. You can do so via telephone at 800-328-6242 or by email at [email protected].

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]
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