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Thread: Air France is specifically taking care of their Elite plus customers
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Old May 27, 2009, 5:34 am
  #24  
ajamieson
 
Join Date: Aug 2001
Location: London. Edinburgh, Cornwall
Programs: BA GGL, British Midland Lifetime* Loser
Posts: 7,963
Originally Posted by nicolas75
In this time of financial crisis, Air France is specifically taking care of their Elite Plus customers

Today, in the flight from Miami to CDG, 20 minutes after take off, the Chef de Cabine went to me and said:
“Mr Nicolas75, I noticed that you travel a lot with us. May I introduce myself. I am your chef de cabine, and I would like to know if everything is fine. Do not hesitate to ask me if you need anything”

That was nice.
Is it just the Chef de Cabine's initiative, or did you have experience such treatment?
Most airlines have been doing this for some time. Even airlines like United manage to do this. That fact that this comes as a surprise to AF passengers speaks volumes about AF.

It should not need a recession to make this common practice in any case!
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