Originally Posted by
flyerwife
Originally Posted by
schwarm
A dead-on description of our experience at Le Bernardin. I'm speaking mostly about the attitude.
Originally Posted by
cordelli
The wine tastings in New York seem to me to be a way for them to empty out whatever is left in any of the bottles they have been selling by the glass.
Originally Posted by
Analise
What an eye-opening article that was! Nice to see the WSJ expose the unprofessional experience these customers endured at these outrageously priced restaurants. Just goes to show that the amount of money one is willing to pay has no correlation with the "service" and substance found at these restaurants.
Originally Posted by
ladiflier
Very interesting article. I think it is evident that these restaurants are "dumbing down" the experience because their average customer is not necessarily the true connoisseur but is more likely the "big guy in town with big bucks" that's just out to prove to his friends and family how much money he has (very similar to the SIBM in first class

) or working off an expense account to impress the clients.
Its become a trendy thing to do, so they cater the masses vs. the true patron who would really enjoy the experience. It a shame because when done right, it's a wonderful experience.
FYI: SO and I did the Chef's Tasting menu with paired wines a couple of weeks ago -- our experience could
not have been further from the WSJ wine people. The wine was fantastic, the pairings revelatory, and the service flawless. And it took us 4.5 hours. I don't doubt that they received bad service, but if our experience was any indication, it looks like their people got the memo.