He wanted to scam you out of a dime. There is no charge for sauce.
Maybe, maybe not. If it was a franchisee restaurant, they would have had the right to charge for the extra BBQ sauce. Company-owned wouldn't.
Originally Posted by
chriswufgator
FHR program is noticeably going downhill, as none of the hotels seem to have any training about the program anymore, and then there is no enforcement on Amex's end when a hotel arbitrarily refuses an upgrade you're entitled to, or makes up a fake room category to "upgrade" you to to get around having to give you a real upgrade (I find the latter VERY annoying, and this is becoming the rule not the exception).
Usually it's only if there's availability, although my guess is that doesn't make it too much better.
Originally Posted by
chriswufgator
I'm pretty much over Amex.
I like the lounge access but have moved most of my hotel bookings to Virtuoso, where I have one agent that I can work with if there is a problem.
For the OP, no free condiments, but you do get free admission to McDonald's Playland, where available.
Mike