I have an upcoming transpac itin - with 2 flight segments (diff flight #'s). Been on the WL for upg (with SWU) about 10 days - both seem open. Just checked today and the first segment cleared and I got my seat. Just decided to look at the 2nd seg to see how it looked. Still C9 D9 Z9..ok great. The I glance at the bottom and I see NC1 (and also XC1)!! That means an upgrade seat is available, So why am I still on WL?

Call 1k desk. Agent says its still upgrade not avail? She said even if she splits the segments....Any suggestions? Call for another agent? Check some other way? Or is this something that happens often? Maybe a lag between someone already getting the Upg?

Thanks for any advice...