FlyerTalk Forums - View Single Post - Highlands Inn - Hyatt Carmel REVIEW - MASTER THREAD
Old May 25, 2009 | 10:26 am
  #45  
peteropny
Moderator: LGBTQ+ Travel & Hyatt Gold Passport
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Just a note to update this thread. We were there last week on Thurs night only. Under Hyatt's new no blackout for awards policy, we got 2 rooms on points (well one was a "won" night from the sweepstakes) - both rooms upgraded to the townhouse suite (504 & 505) and breakfast certificates for both rooms given without having to ask. Valet staff was great and amazingly quick getting our car to the valet area or picking up our bags within a minute of my calling and they always remembered which car was ours without any claim ticket number.

The small negatives, the pullout couch wouldn't pullout in 504 and they had no clue about the free internet for Diamonds (after the second call - they setup a "new" separate T-mobile account for me which I couldn't get to work). The furnishings in the room looked a bit downscale for the place.

I would still categorize this as a great property for points / FFNs usage but less so for "regular" revenue stays at rates more than say $300. It is certainly a very unique Hyatt property with amazing views.
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