Sorry is it a written benefit that WP have free access to the exit row seats? If so where is it written?
I have spoken to many an agent who stated that exit row seats are only available allocation at the time of check in, admittedly to a QFNZ call centre person.
I have also been told that the seat request is not a guarantee seat placement so a WP could be chucked out if a punter was willing to pay for the seat.