It has certainly annoyed me a lot - enough to vow that if this is indeed true, I shall take my business elsewhere.

To me, this is far more annoying than increasing the points required for points bookings etc.

No more preferential seating for platinums in this tough time - that's a really clever move - they'll be gaining a bit of extra dollars per aircraft operated, but even my business alone would lose them quite substantial sums of money and brand loyalty.

I can't believe they are doing this... It's basically only LCCs that charge extra for exit row seats - on many legacy carriers they're reserved for higher tier frequent flyers.

Is this one of the things that Alan Joyce has influenced because of his LCC background? Grrrrr