Originally Posted by
vatraveler
Wirelessly posted (BlackBerry8320/4.5.0.81 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)
"Discretion" can lead us down a slippery slope. I would prefer policy be followed.
I disagree, a little discretion can lead a long way to loyalty. If the seats would have gone empty I see no issue with the GA upgrading his companions. I think a lot of time CO pushes a rule book too hard on the GA's and CSR's. This is a good example of a nice to do that causes no harm.