FlyerTalk Forums - View Single Post - Problems with upgrade on a recent CO flight
Old May 24, 2009 | 8:43 am
  #21  
TWA Fan 1
FlyerTalk Evangelist
 
Join Date: Jan 2003
Location: Brooklyn, NY, USA
Programs: DL SM Plat, B6 TrueBlue, UA MP, AAdvantage
Posts: 10,008
Originally Posted by njcommodore
The GA didn't do the OP a favor, it was their job! It's not like the OP was getting loaded in the airport bar or arrived late at the airport, he/she was connecting from another flight.

I wonder if the GA knew that the two missing pax were in F. If so, the GA could have told the FA when the manifest was turned over that we're still waiting for 2 F pax from a connecting flight. I blame this more on miscommunication between the GA and FA than anything else.

I agree with you though that Scott has better things to do on a holiday weekend than sit around waiting for our gripes.
Well, if the flight is closed, the GA is entitled to deny boarding...that has happened countless times, even when the door to the jetway is still open.

My hunch is that the GA felt a need to expedite this process to the max and dispensed with all the work needed to verify an upgrade...
TWA Fan 1 is offline