Originally Posted by
craz
Ok Im listening (Seattle)
If a passenger is no longer listed on the flight manifest how can they still keep an Upgrade. Wouldnt that be unfair to anyone still on the Upgrade list that didnt clear, which would result in a new thread, Hey CO stole my Upgrade the flight left with x FC empty , what should my compensation be!!
CO (or any carrier) will Never be able to make Everyone happy. Under the circumstances of the OP, I believe they should be happy they got onto the flight
Agreed again, but I think we all know that the CO upgrade system has a tendency to break down at the GA level, even in cases where the passengers arrive within the prescribed boarding times.
You are absolutely right that there is no perfect system. In this specific case, there is no question that getting on the flight was all that mattered and that getting an upgrade for a 45 minute flight is not a big deal.