FlyerTalk Forums - View Single Post - United last in Customer Satisfaction - Survey
Old May 21, 2009 | 4:20 pm
  #99  
Beckles
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Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
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Originally Posted by azepine00
I am absolutely certain the experience of non-elite is much better on southwest or jetblue. It's like a well-run communism overthere - everyone is equal with no preferential treatment.
I have A-List Status and a Companion Pass with Southwest, I get an automatically assigned boarding pass and my wife travels with me if I have a ticket on the flight (whether it is an award ticket, deeply discounted ticket, or of course, full-fare). To claim there is no preferential treatment is quite simply ridiculous.

Originally Posted by HJsimpson
On my recent HI flight, I was in Y+ with another person. The moment I sat down, I noticed the person had a F class fruit salad plate and an unpoened bottle of water (that FAs use to serve).
Well we take off and she couldn't even keep up with Mai-Tai s that kept coming her way.
I find this story extremely difficult to believe because last time I flew UA to and from Hawaii in Biz they ran out of Mai Tais an hour into the flight both ways, it was quite simply pathetic. Of course, as a no-status flyer in Biz if I found out the reason they ran out of Mai Tais in Biz is because they were serving them to a status flyer in coach I can't even tell you how far beyond pissed off I would have been ...

Originally Posted by PTravel
Yes, but UA never IDBs me. Again, I don't care what it does to the casual traveler. On WN, I might get IDB'd along with everyone else.
I'm "elite" on WN (A-List), I would never be IDB'd off a flight, WN IDB's whoever checks in last, and an A-List flyer is automatically checked in (as long as you book at least 36 hours in advance, that is the one caveat to that). Regardless, not many A-Listers would make the mistake of not checking in on the internet if they bought their ticket inside the 36 hour window.
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