FlyerTalk Forums - View Single Post - "Due to cutbacks at United..."
Thread: "Due to cutbacks at United..."
View Single Post
Old May 21, 2009 | 2:25 pm
  #18  
Axey
3M
100 Nights
150 Countries Visited
25 Years on Site
 
Join Date: Jan 1999
Location: Too many
Programs: Lots
Posts: 5,765
Originally Posted by mahasamatman
It's all about posturing for contract negotiations. They're hoping customers will side with them and complain to management. This strategy usually backfires.
Are you implying that customers want crappier service?
Axey is offline