Since the title of this thread might attract people who know the answer to my question, I'm going to hijack it a little...

My WorldPerks account, very old, has my f/m initials and last name, rather than first and last. The online transfer path to my SkyMiles account (with my first and last) doesn't work. What can I do? It's 13,000 miles. Should I gird myself before calling, or is it likely to be relatively easy? (13K, @13 comment here... maybe I'll be lucky. Maybe not.)

Thank you, and thank you and apologies to PeteD.