FlyerTalk Forums - View Single Post - Pathetic meals in C on r/t LAX-IAD on a 777
Old May 20, 2009 | 9:33 pm
  #13  
UNITED959
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It's one thing to need to cut corners. It's another thing for passengers to UPGRADE and expect a meal only to find themselves 5 hours in the air without any reasonable amount of nourishment.

UA really needs to communicate to passengers BEFORE they get on the plane and say, "yes, we're charging you a premium fare/taking your upgrade instrument, but we're not serving a substantial meal, so you might want to make sure your belly is full before you get on our aircraft. Love, United."
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