The EWR-ORD flight should have been boarded by elite level. You should DEFINITELY let CO know about this.
Originally Posted by
IAHtraveler
As for the bus, they do the same thing at IAH's B-terminal (the crummy, lower level gates... b74?). I don't like it because you might not get overhead space, but there's not really a good way to do it, other than to redesign the terminal.
If it took three buses to get all of the pax to the aircraft they should have put all the BF and elite pax on the first bus. Many carriers use a separate bus for their first/business passengers.