I have rented at Avis, DTW for almost 10 months on the trot. I would rate then somewhere between Good and Very good.
- Never had to wait for long for Bus.
- Once I forgot my PDA on the bus and then called the bus driver who sent to me through another incoming bus. They also kept and returned few other personal belongings.
- I got Sonata with Satellite Radio quite a few times.
- As Avisfirst I have received upgrade many a times
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On the other hand
- They have given dirty and 30k+ cars as well.
- Returns had been a hassle many a times, with the bill printer not working or being out of paper or they being understaffed.
- I lost one important personal stuff in the returned car and couldn't recover despite calling them from the airport.
- Display board not working few times.