FlyerTalk Forums - View Single Post - United CSR Q&A Thread
View Single Post
Old May 20, 2009 | 12:32 am
  #2  
pbr6891
10 Countries Visited
60 Nights
3M
20 Years on Site
 
Join Date: Jul 2003
Location: ASHBURN,VA,USA
Programs: UA 1K3MM, Marriott Lifetime Titanium , Hertz PC
Posts: 427
thanks for volunteering to answer questions !

Here is a question about volunteering on an oversold domestic flight ...

in the past you were offering free domestic roundtrip tickets ... which could sometimes be exchanged for 4x100$ discount certs ....

in the past few months it looks like offering the discount certs booklet is the default (a great thing ... more flexible ) but it looks like the certs are now 4x75$ .....

is there a rule regarding the value of the certs regarding the "volunteering" being done ... something like 4x50$ for a short flight , 4x75$ for medium and 4x100$ for longer flights ? or is it flat 4x75$ with no flexibility ?


Thanks !
pbr6891 is offline