Originally Posted by
Dave Noble
This is what I'd expect however QF's MMB doesn't seem to play along with this either. I am flying QF1 to BKK and then in a cpl of weeks BA7371 ( QF1 in disguise ) to London. I would expect the luggage allowance to be showing as 40Kg on QFs MMB, but it actually shows as 3 Pieces. BA's MMB also shows the allowance to be 3 Pieces
It would not be too surprising if people read this and then expect that they will be able to check in 69-96Kg rather than 40Kg
Dave
I cannot believe in this day that systems cannot automatically work this out and provide accurate advice. Even something as simple as a QF SG travelling on QF Dom Y, the QF MMB advises 23kg instead of the actual 33kg allowance.
Come on airlines, if you're going to make baggage allowances so complicated - dependent on route/carrier/status/international leg of itinerary etc etc - at least provide accurate information within your systems to your customers, or don't bother.
Inaccurate information is worse than no information.
BD