I had a stay at the Marriott Gold Coast Aust in March and I am still waiting for the stays to post. Strange that I got points for the extra spending for food and bev. but not the nights. The amount of phone calls and emails I have made so far is ridiculous and I still havent had it sorted. Surely there must be a better way to report a discrepancy than the way the Marriott do it. An online points discrepancy form similar to what other chains use seems pretty good when I have had problems with this sort of thing in the past. Faxing hotel bills overseas etc seems to be a painful way of sorting out it out. I hwas told I musn't have booked the stay using my membership number, which I obviously did otherwise I wouldnt have got the points for the extra spending. I was almost made to feel guilty for a mistake that they made, not me. I feel like I have had to prove I actually stayed there. The whole thing has been so slow and frustrating.