Originally Posted by
chipsodg
I have just checked into the IC Puerto Rico, room was upgraded to a suite, very nice. I booked a Club IC room thinking this meant Club Access - wrong - it is just the name of the room, the man on the desk said no Club lounge and that it was something the hotel needed to work on by changing the name of the room.
In my suite I have two fridges, both empty, I asked why, it is because people can buy their own from the shop over the road. They don't get many RA staying at this hotel I think.
Anyone had this anywhere else?
Hello
Will be at the IC San Juan Puerto Rico in two weeks and have booked the "1 King Bed Club IC Nonsmoking" Room. It definately states "ACCESS TO THE CLUB LOUNGE" so I would take this to a manager or the Ambassador Service Centre.
Will print out the description, just in case.
No Minibar is also very anoying. This is a 5 star hotel, isn't that standard?
Cheers
aquaguy