FlyerTalk Forums - View Single Post - 100% Hampton™ Inn Satisfaction Guarantee: The Definitive Thread
Old May 17, 2009 | 5:16 am
  #254  
amanuensis
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I'd say yes. There was a non-trivial problem. You gave the hotel the opportunity to correct the non-trivial problem. They failed to do so. Seems to me that the conditions implied by the guaranty's wording have been met.
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