Originally Posted by
titanzrule32
What exactly would he file for? He has received a refund for the unused nights, and it is clearly in Hotwire's ToU to reserve the right to cancel a reservation for "fraudulent" activities. He could claim he suffered emotional and financial distress due to being made out to be a thief at the hotel and his debit card being authorized for an additional $350 than initially planned, but I honestly don't see anything illegal on the part of Hotwire.
They were just doing their jobs in trying to protect Hotwire users from thieves or hackers.
Wait, did OP stay those 2 last nights? How much more did he pay over the Hotwire rate? Cuz whatever extra he was forced to pay over the Hotwire amount is what he would file for. Whether that's financially worth it is another matter.
Or, just demand that amount from Hotwire. If they say you're just getting the refund amount, try advancing the issue through a travel ombudsman, local tv consumer rights reporter, or simply file a BBB complaint and refuse to say it's resolved until they send you that amount back.