Originally Posted by
titanzrule32
What exactly would he file for? He has received a refund for the unused nights, and it is clearly in Hotwire's ToU to reserve the right to cancel a reservation for "fraudulent" activities. He could claim he suffered emotional and financial distress due to being made out to be a thief at the hotel and his debit card being authorized for an additional $350 than initially planned, but I honestly don't see anything illegal on the part of Hotwire.
They were just doing their jobs in trying to protect Hotwire users from thieves or hackers.
but Hotwire isn't claiming fraud, at least to the OP. Hotwire said:
User access to all or part of the Hotwire Web site may be terminated or suspended at any time, without notice and for any reason.
That certainly gives Hotwire the right to refuse to do future business with the OP. It doesn't give Hotwire the right to cancel an existing reservation.
Damages would be the difference between the refund given by Hotwire and the rack rate the OP had to pay the hotel.
Paying for a business trip with a personal debit card doesn't make a lot of sense. We may be missing some details.