Originally Posted by
TravellinHusker
File in small claims court and see if they show up. It costs almost nothing to file in most places and can often be filed online. Just another option.
What exactly would he file for? He has received a refund for the unused nights, and it is clearly in Hotwire's ToU to reserve the right to cancel a reservation for "fraudulent" activities. He could claim he suffered emotional and financial distress due to being made out to be a thief at the hotel and his debit card being authorized for an additional $350 than initially planned, but I honestly don't see anything illegal on the part of Hotwire.
They were just doing their jobs in trying to protect Hotwire users from thieves or hackers.