In 2008, I flew more miles total than my best friend, but she flew biz class international (about 55K) and was awarded 1K. She had no idea what 1K was, no idea what e-upgrades were, and no idea how to even log on to her United account. Meanwhile, I check my MP account every day for changes and lurk here every day to make sure I'm not missing anything.
Life's so unfair...!