FlyerTalk Forums - View Single Post - Livid!!! Need Delta's CEO's Address ASAP!
Old May 14, 2009 | 9:02 pm
  #10  
AndyTLe
FlyerTalk Evangelist
 
Join Date: Oct 2005
Location: Ponte Vedra Beach, FL
Programs: DL PM, HH Diamond, Fairmont Prem, SPG Gold, Priority Club Plat/IC Amb, AmEx Plat
Posts: 10,839
Originally Posted by JRA2000TL
After what this horrible airline has put me through time and time again, I think they need to waive the damned fee. It doesn't cost them anything; they're just being greedy....and hell, I'll assure you I'll quadruple check everything now. I usually do it myself to make SURE it's correct but because I needed an agent to find flights for both tickets, I had to call. I sure as hell will not rely on them anymore.

Not only that, the trip is still 6 months off. Give me a break.
When you purchased the tickets, you agreed to the terms and conditions. Delta provides you time to review your itinerary and within a resonable amount of time, you're welcome to cancel/change your ticket without penalty. You chose to wait 3 weeks to review your itinerary and noticed a mistake in the schedule. And now you're asking for a break. So was this mistake your's or Delta's?
AndyTLe is offline