Join Date: Jul 2001
Location: Near Pittsburgh, Pennsylvania, USA, Earth (PIT)
Programs: Airline/TSA Avoidance Platinum, Hotel Disloyalty Silver, Hertz 1.7*
Posts: 5,277
NetSol holds your domains hostage. We have one old one still registered with them, tried to transfer it to GoDaddy, didn't work. It's annoying. With any luck by the time it expires we won't need it anymore. (It's not a domain we're actively promoting anymore.)
You shouldn't need a human at a domain registrar as long as everything works properly. GoDaddy hasn't screwed up yet.