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Old Mar 8, 2004 | 7:29 am
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wharvey
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Having flown 4 ACA flights this past weekend....

How about they offer bonuses for flights that do not take off on time?

I would be miles rich that way...

I am being partially serious here... they have some major customer service/on-time departure and arrival issues that many customers will be hard pressed to forget.

They may want to consider something to work on getting customers "rewarded" when they do not deliver what is expected.


William
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