I asked why not e-tickets & the agent said she had to issue paper tickets but didn't explain why but there was a glitch in the software & printer wouldn't print what was on the screen so after nearly 3 hrs calling all over the place she made hand written tickets.

Just couldn't find a way to use the 2 unused segments on what I wanted to do as everything I tried turned out to be 3 segments, what messed it up was I had planed going LAX-ANC but AA doesn't fly their own metal on that route so lost the 2 segments.

Planing a lot of rail & bus travel land segments. Am happy with the results so that's what counts.