[QUOTE=PineyBob;11740744][QUOTE]

Consider that I've seen far more complaints then these two. I've been working "behind the curtain" for quite some time and I'm seeing more and more rudeness

Unions are have their hands tied by something called "Duty of Fair Representation" which forces them to represent the slugs with the same zeal as they do the good ones. So before you blame a union look to the laws they must comply with. Just another example of how government need to keeep it's nose out of private enterprise[QUOTE]


I'm sure you've gotten some complaints but isnt that going to be coming with any airline or any customer service business for that matter?? I still don't think its as wide of a problem as its being made out to be.


Witn unions, I'm familiar with labor laws as I've been in position of managing unionized labor groups in the past. I don't think its just laws that unions use to "hide" behind, I think its a whole mentality where the legal aspect is just one part of it. I do most definitely agree how it is a prime example of government getting involved in what I thought was free market economy.