Originally Posted by
USPhilly
Just curious, what do you think would be appropriate? I think what she is asking for is fair in this case since all were inconvenienced. I think this is especially true for the mom who couldn't "enjoy" FC since she had to keep her child on her lap. YMMV.
I agree that the mom should definitely be entitled to something. Refunding of the miles used to upgrade her seat or something comprable would be approrpriate. But the other kids were able to enjoy the first class experience so where is compensation due for them??