FlyerTalk Forums - View Single Post - Interview with UA VP of Customer Service Barbara Higgins

May 12, 2009, 2:29 pm

#82

youreadyfreddie

Join Date: Oct 2006

Location: IAD, and sometimes OMNI/PR. Currently: not far from IAD, but home will always be SAN (not far from the "touch my junk and I'll have you arrested" Memorial TSA Check Point) even if I'm not there so much these days.

Programs: UA, CO, Calcifer Award for Mad Haiku Skillz

Posts: 5,076

Quote:

Originally Posted by Spent_All_My_Miles

Did she send out the email that www.untied.com claims she sent?

You might want to see this thread for opinions/thoughts on that email: http://www.flyertalk.com/forum/unite...tsourcing.html

A few well-placed people have posted in the thread that it is an authentic email. I think many of us were shocked that a C-level executive would have written it.