Originally Posted by
tgeppes
Thanks for the assistance. I plan on speaking with a service rep in ATL about the situation when i return home this weekend.
Not to beat a dead horse, but I think you are wasting your time trying to talk to anybody at the ATL airport.
Sit down and dash out a letter instead.
Frankly, I would omit the fact that you are traveling for the government from the conversation you have with the airline.