Originally Posted by
henkybaby
I added the extract from the rule sheet later, so I suppose you haven't read that yet. It is also the responsibility of the purchaser to know what they are buying. Sellers cannot be expected to take every possible misinterpretation of the rules into account.
Besides: if you had reissued a ticket from before the discount when the 10% discount was in effect you would have gotten that discount too. It works both ways.
I understand your frustration but that is just the way it works. xONEx tickets are a bloody good deal so no sense complaining.
I suspect we may not be singing from the same "hymn sheet", so to speak!
I lifted the rule sheet from the Oneworld website and I must say that Rule 16 would appear to support my contention. I certainly cannot find the rule you showed, although I am now aware that it exists. Additionally, I can find little in Explorer rules that rebut my view.
I also agree with you on value and in this case the ticket is paid for by my employer. Nevertheless I do feel that there is an argument of principle involved